Legal & Trust

Returns & Exchanges

Naughty Discreet returns policy for hygiene-sensitive intimate wellness products.

Hygiene-Sensitive Items

For health and safety, opened or used intimate wellness products, lingerie, and hygiene-sensitive items are non-returnable. Unopened items in their original sealed packaging may be returned after we approve the request.

Refunds

Approved refunds go back to the original payment method and can take 5-10 business days to appear. You will receive an email when a refund is issued.

Defective Products

Manufacturer defects should be reported promptly so the team can review replacement or warranty options.

Order Issues

Incorrect or damaged orders should be reported through the contact page with the order number and details.

Review

Returns are reviewed by category, product condition, and applicable law.